Our end-to-end dispute resolution service is available to landlords, their managing agents and insurers.
We pride ourselves on delivering an innovative, quality service to our clients and are transparent with our charges. Wherever possible, we provide a fixed fee service.
There will be some scenarios in which we cannot publish a fixed fee on our website, but we may be able to provide this when we have a greater understanding of your case. If you cannot find the service you are looking for on our website, or wish to discuss your case with us, please get in touch.
You can contact us by email at [email protected], call our team on 0330 333 7183, or fill out our online contact form.
For clarity on how we charge and to comply with the Solicitors Regulation Authority (“SRA”) price transparency rules, our typical charges are all listed on our site. These charges consist of:
We want to provide you with clear and transparent information regarding our fees. Where necessary, we have charged Value Added Tax (“VAT”) at the prevailing rate; however, the prices quoted are already inclusive of that VAT and are the price you will pay. All our invoices and quotations will provide you with a breakdown of our fees, the VAT payable, all other disbursements and whether they attract VAT.
We will only charge you for the work you need.
We believe that as an industry, firms like ours must move away from charging clients by the hour, except in the most complex and difficult of cases where accurately estimating the cost of the work is just not possible. We couldn’t agree more with the Cost Lawyer Standards Board’s report from June 2022, which states:
“Lawyers’ fees are never going to be popular, but remuneration at the same time, has to be fair and under control. For this to be the case, clients need to understand better what they are paying for and lawyers need to move away from the traditional hourly billing model towards a fixed-price model that aligns their incentives more closely with their clients.”
That said, we also recognise that some clients may prefer to be represented on an hourly rate basis. Whilst this is not our standard charging structure, we are able to represent you on this basis and will provide you with a quote as to the likely time the work will take, the individual who has conduct of your file, and their hourly rate. When instructing us, just let us know that you wish for us to charge you in this way.
If you require any further information about what any of our services include, please let us know and we will be more than happy to help.
As described above, you will need to pay for ‘disbursements’ in addition to our costs.
The most likely disbursement will be the court fee, which differs according to the type of application. For up-to-date information on the latest fees charged by the court, please click here. If we need to go to court, a legal representative may be required to attend and present your case. Ordinarily, we would instruct an advocate to represent you.
Sometimes, it may be more appropriate for a Barrister to represent you. We will advise you on this as and when such costs need to be incurred. If you would rather a Barrister represent you at any hearing, we can arrange this for you. Their fees will differ depending on the type of case and length of the hearing. Please contact us for a tailored quote.
Get in touch today to find out more about our services, request a tailor-made quote to meet your needs, or instruct us.
